1. The enquiry arrives.
It is already paid for. Then it sits with no clear next step.
For independent UK kitchen showrooms
From enquiry to a design appointment they attend.
I follow up new enquiries, and older ones that went quiet, until they book, reply, or say no. Your designers keep the conversation.
£1,000 for the pilot. Then £750 a month.
Doing it yourself
You handle every step.
2. Someone means to call back.
The showroom day takes over. Follow-up depends on who has a spare hour.
3. They cannot book themselves.
The message asks them to get in touch, not to choose a consultation.
4. An older enquiry goes quiet.
Nobody goes back. The project is still in their house.
5. A reply comes in.
It waits in an inbox. The chase, if there was one, keeps going.
6. Attendance is a guess.
You cannot see which enquiries became a consultation someone actually attended.
Then it happens again next week.
With Talros
Nothing sends until you say so.
1. New enquiries get a next step.
An acknowledgement, a few questions, and a way to book the right consultation.
2. Follow-up is on a cadence.
A useful note after a day, again after three, and a last check after seven.
3. It stops at the right time.
Reply, booking, a no, or an opt-out. The sequence ends.
4. Older enquiries get another chance.
A separate sequence, so they can book or enquire again. You approve every line.
5. Reminders protect the diary.
Confirmation, then a reminder before they are due. A reschedule moves the reminder to the new time.
6. Your designer keeps the sale.
Questions come to a named person in showroom hours.
Replies that become appointments.
- JM“We haven’t booked the consultation yet.”
- AR“Can we do Saturday morning?”
- SK“Still planning the kitchen.”
- LP“What should we bring?”
- DH“Timing wasn’t right. Can we look again?”
- NW“Is the showroom the right next step?”
- CT“We haven’t chosen anyone else.”
- MB“The kitchen is still on the list.”
- EF“Can someone call during the day?”
- RG“Booked. See you next week.”
- JM“We haven’t booked the consultation yet.”
- AR“Can we do Saturday morning?”
- SK“Still planning the kitchen.”
- LP“What should we bring?”
- DH“Timing wasn’t right. Can we look again?”
- NW“Is the showroom the right next step?”
- CT“We haven’t chosen anyone else.”
- MB“The kitchen is still on the list.”
- EF“Can someone call during the day?”
- RG“Booked. See you next week.”
What those enquiries could be worth
Move your own numbers.
Extra contribution
£5,000
40 enquiries × 5% × £2,500
I’ll use your figures on the call.
How the pilot works
After they enquire
A new enquiry is acknowledged, asked a few essential questions, and offered the right consultation. Follow-up is one day, three days, then seven. It stops if they reply, book, decline or opt out.
- 1After they enquire
- 2The ones that went quiet
- 3The consultation
- 4Your designer
- 5What you can see
The pilot
- £1,000 pilot. £500 at signing, £500 when the launch checks pass.
- Live within 14 days of readiness, or you can cancel and the pilot payments come back.
- Your team handles sales replies during showroom hours.
- Older-lead messages go to people you can contact, in words you approve.
- £750 a month after the pilot. Cancel before the next month.
One showroom, one lead source, one consultation type and up to 100 new enquiries in the 30 days. Older enquiries are a separate sequence in the same pilot. Software is billed to you, and quoted before you sign.
See if your showroom has the gap
15 minutes. Tell me how enquiries arrive, what happens next, and whether older ones get a second message.
Or open it directly: calendly.com/algernon-talros